Frontpage Slideshow | Copyright © 2006-2010 JoomlaWorks, a business unit of Nuevvo Webware Ltd.

Gartner names IM Cool Vendor for BPO

Gartner names IM Cool Vendor for BPO According to Gartner's research "Cool Vendors in Business Process Services,...
 

Welcome to new Interactive Media website

A brand new multimedia website to support communication and knowledge about the Company and its Solutions.
 

Forum TAL initiatives

Following our participation to Forum TAL, in May 2013 Interactive Media will attend the events in Turin, Salone Internaz...
 

10th Citizen Customer Relationship National Day

10th Citizen Customer Relationship National Day, an initiative managed by Club CMMC - Customer Management Multimedia Com...
 

Tab 5

 
 

Automated Damage Assessment (EN)

Example of Voice Response System (Speech IVR) using speech recognition and natural language understanding.
 

Automated check of personal data (IT)

A Call Center Virtual Agent checks personal data placing an outbound call to customer's phone number.
 

An IM Software Agent talking... (IT)

An IM Software Agent calls a Call Center Operator to get info on a train timetable. Using TTS to speak and NLU-ASR t...
 

Medical booking using NLU (PT)

A Portuguese example of how IM linguistic software helps to implement interactive speech services powered by natural...
 

Tab 5

 
 

Forum TAL 2014 - Turin

Forum TAL 2014 - Turin Interactive Media is sponsor of Forum TAL conference on language processing and ...
 

Multimodal IVR (EN) - IM.MIVR

Access Customer Service from a mobile device jumping right into the heart of the contact center, just like placing a tel...
 

Chiamataxi 060609 upgrade

The Chiamataxi 060609 service for Roma Capitale now encompasses the integration with an onboard tablet device.
 

We are moving!

Since January 20th, 2014 Interactive Media main office will be in Viale Città d'Europa 679, 00144 Roma (Italy).
 

Tab 5